All orders are processed within 3-7 business days.
Orders received on Thursday/Friday and Saturday will be processed on the following Sunday. Please expect some delays on purchases made on holidays, Ramadan and Eid.
Please make sure you provide us with the correct shipping address & contact number to avoid delays, Alizé is not responsible for any wrong information given by the customer.
Return & Exchange Policy
We hope you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7 days of receipt, provided they are in original condition with tags intact. Once items are returned you will be entitled to either exchange it to a another item or receive a store credit note. Strictly no refunds.
We will not accept items that appear to have been worn, washed, are not in original condition, or have their tags removed. Garments must be free from signs of perfume or odour.
If you wish to return the item please contact us via whatsapp +971544405794